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Return & Refund Policy

     

    1. The item(s) you would like to return must be in an unworn and undamaged condition and sent along with the return form in its (their) original packaging.
    2. We do not offer any exchanges.
    3. Only orders placed online can be returned and refunded online.
    4. All discounted items are not eligible for return.
    5. Except in the case of an incorrect shipment items, the refund will be the amount of merchandise amount only. Shipping charges are not refundable.
    6. Please allow 12-14 business days for the refund to post to your account.
    7. After receiving your returned item(s) and return form, we will refund the corresponding amount on the same payment method used to place the order within 14 business days.

     

    1. Return Instructions

     

    Our top priority is our customer satisfaction. If for any reason you are not satisfied with us, please return the item(s) to us up to 14 days after receipt. To return your order, please proceed as follows:

     

    1. Please prepare your order number and registered email address.
    2. Click the our sea turtle button below with RETURN CENTER on it and input your order number and registered E-mail address. 
    3. We will contact with you via your E-mail. Please notice your E-mail and don't miss the junk mail.